Step-by-step build of an AI phone receptionist using Vappy (voice front-end) and a Naden MCP server with seven deterministic workflows for CRM and appointment automation. Live demos show account creation, booking, rescheduling, transfers and FAQ lookups; system prompts and workflow templates are provided.
– Architecture: Vappy handles voice and system prompts; Naden MCP executes deterministic CRM and calendar workflows.
– Call flow: request email, lookup/create client, gather intent (book/change/delete/FAQ), check availability, confirm and log into CRM and appointment sheets.
– Implementation tips: configure MCP tool URL and Bearer header, enable SSE/webhooks, attach knowledge-base files for factual answers; keep backend deterministic and always disclose the AI identity.
Quotes:
Welcome. Super glad you called Hercules Detailing today.
Apparently Hercules Detailing is open 24 hours.
Hey, I am Kylie, an AI assistant for Hercules Detailing.
Statistics
| Upload date: | 2025-12-07 |
|---|---|
| Likes: | 1388 |
| Comments: | 107 |
| Statistics updated: | 2025-12-31 |
Specification: I Built an AI Voice Receptionist with Vapi and n8n MCP (free template)
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